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home/Knowledge Base/Troubleshooting/When I run the StyleGuard application, I got the following error message: “You have failed to install the Mono Framework 2.10.9…”

When I run the StyleGuard application, I got the following error message: “You have failed to install the Mono Framework 2.10.9…”

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For Mac (OS X 10.6.8-10.10) with Microsoft Office 2011

When I run the StyleGuard application, I got the following error message:

Initialization failed error message

You have failed to install the Mono Framework (Step 1 of the StyleGuard setup). Click OS X 10.9 (Mavericks) or earlier or OS X 10.10 (Yosemite)to download the Mono Framework and install it.

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Troubleshooting
  • When I run the StyleGuard application, I got the following error message: “You have failed to install the Mono Framework 2.10.9…”
  • StyleGuard tab no longer is diplayed on the Word or Outlook toolbar
  • Nothing happens when you click on “apsetup.dmg”
  • StyleGuard is not checking my documents.
  • I started StyleGuard but it stated that “No Microsoft Word document is currently active” even though I have more than one Word documents opened.
  • StyleGuard is telling me that my copy of the AP Stylebook style collection is no longer active…
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StyleGuard tab no longer is diplayed on the Word or Outlook toolbar  

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